FT, Monday - Friday, 7AM-3PM, ON-CALL ROTATION, PAY RANGE:  $80,000 - $90,000 annual (DOE), plus OT, PTO, PAID HOLIDAYS, MEDICAL, DENTAL, VISION, LIFE, COMPANY VEHICLE USE (ON-CALL)

Qualifications (Requirements):
• Desire to join a world-class team and contribute a positive attitude
• Dedication to customer service
• Ability to lead others from diverse backgrounds
• Fluent in English, Spanish a plus
• Clean criminal background check
• Ability to pass a drug test
• Valid driver's license with a clean record
• Ability to work 40+ hours per week including some nights/weekends and overtime, if
needed
• Available 24/7 during CAT Event, if needed
• Must have excellent time management and communication skills
• Desire to focus on continuous improvement
Role on the Team (Job Responsibilities):
• Secure contracts and sell mitigation, from beginning to completion for mitigation jobs
• Walk through jobsite with customer to go over mitigation process
• Coordinate times and dates that work with customer
• Manage mitigation schedule and provide techs as soon as contract is signed
• Coordinate subcontractors tailored specific to job site, and approve subcontractors’
invoices
• Manage job profitability and oversee all costs on mitigation projects
• Communicate internally the number of techs and the amount of equipment necessary
for each job; train, manage all techs, and hold them accountable for performance
• Adherence to OSHA and industry standard safety procedures
• Assist techs when needed and foster a positive working relationship with other
departments
• Provide help to structure/mitigation division when possible (i.e., light carpentry, light
drywall work)
• Ensure your crews are ready at all times and every morning to handle the day through a
team huddle
• Get crew and customer acquainted with each other to build report
• Ensuring the team’s performance of tarping, board up, water mitigation, mold
remediation, environmental services, and carpet cleaning/re-installation services in
accordance with Paul Davis and industry specifications
• Handle all reviews, write ups, PTO request, etc. with employees that are direct reports
• Coordinate interviews with prospective technicians
• Issue resolution - be the point of contact for customers if they have any questions
and/or concerns and resolve those in effective and timely manner
• Meet clients and adjusters on site to assist in issue resolution and provide professional
opinion
• Re-inspect job sites for quality control
• Maintain inventory of clean, properly stocked, and organized trucks along with all
company equipment
• Focus and dedication to providing excellent customer service
• Be accessible by phone and participate, as necessary, in the on-call schedule 24/7
• Be a great representative of our brand!

Team Compensation and Benefits:
• Leadership Development - our company grows from the inside. Managing the
mitigation department is a key responsibility and identifying candidates from within for
advancement is part of the benefits
• Paid training, paid IICRC certifications, and continuing education
• Medical, dental, vision, and life insurance
• Referral program
• Great culture and team dynamic
• Salary based on experience and certifications
• Bonus opportunities based on performance

Position Requirements:
Education: High School Diploma or equivalency
Experience: 10+ yrs. experience (preferred) in mitigation industry and management

Licenses and Certifications:
• Valid Driver’s License (at all times)
• IICRC – Water, Applied-Structural Drying, Fire & Smoke, Mold Certifications, a plus
Knowledge, Skills, Abilities:
• Speak well, politely, and appropriately.
• Knowledge in proper mitigation and content restoration practices.
• Knowledge of & the ability to work around cleaning chemicals, solutions, and use of
solvents without any adverse reaction/sensitivity.
• Ability to read, interpret, and communicate oral and written instructions (i.e., work orders)
• Ability to train & supervise employees.
• Ability to plan, organize, and juggle multiple projects at once.
• Ability to provide efficient cost-effective subcontractors.
• Ability to adapt to changing job scope/demands.
• Ability to read, interpret graph data on psychometric charts and moisture mapping.
• Excellent Customer Service skills.