Benefits:

401(k)
401(k) matching
Competitive salary
Opportunity for advancement
Training & development

Do you want to do more than just answer phones and file paperwork? Do you want to make a difference in the growth of a local business while helping home and business owners? If this sounds ideal to you, then you might be the candidate to become a key player in the daily operations at a local office of one of North America’s leading franchise organizations. Paul Davis Restoration is a locally owned office which is part of a network of 380 Paul Davis outlets in the USA and Canada. This provides comfort in knowing that working here can provide you with the best of corporate accountability along with hometown accessibility. Additionally, Paul Davis prides itself on customer service and integrity while providing restoration services for property damage as well as top-notch remodeling.

As a Paul Davis Restoration Administrative Assistant, you will be tasked with professionally and compassionately answering incoming calls from potential and existing customers and vendors. You will also be the first point of contact for reaching out to sales leads from a variety of sources.

From there you record data into the Paul Davis proprietary software, accept new assignments, create job folders, maintain job boards, monitor documents sent to customers, make customer appointments and share in a variety of tasks to assist the daily operational needs of the mitigation and restoration departments.

Job Duties:

Maintain in office schedule M-F from 8am-5pm
Manage office and job workflow
Data entry for all jobs
Request new assignments when necessary
Update milestones for all TPA sites
Send contracts, etc. via DocuSign and monitor when complete
Monitor email alerts
Learn new online computer programs
Provide assistance to the Mitigation Manager, Project Manager and Owner
Wear company logo'd items daily (provided)
Represent the Paul Davis principles of honesty and integrity

Qualifications:

Min 2 years Administrative Assistant experience
Excellent verbal and written communication skills
Bilingual (Spanish) preferred
Demonstrate patience and compassion with customers
Enthusiastic and service oriented
Organized, efficient and detail-oriented
Able to multi-task
Solid record of timeliness and attendance
Able to work independently and be proactive
Strong computer skills, including Microsoft Office, Outlook, Word and Excel

Compensation: $20.00 - $25.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.