Position: Water Mitigation Technician
Location: San Marcos, CA
Company: Paul Davis Restoration of North County San Diego
About Us
Paul Davis Restoration of North County San Diego is a leading provider of restoration services, dedicated to helping homeowners and businesses recover from structural damage efficiently and professionally. We value integrity, quality, and exceptional customer service.
Job Description:
We are seeking a refined and trained Water Mitigation Technician with a strong work ethic and commitment to excellence. The ideal candidate will have experience in mitigation and restoration, computer skills, and preferably hold IICRC certification. This role involves working closely with customers, demonstrating honesty and integrity, and performing physically demanding tasks, including the ability to lift up to 75 lbs.
Responsibilities:
- Assess water damage in residential and commercial properties.
- Develop and implement mitigation plans, including water extraction, drying, and dehumidification.
- Utilize and maintain specialized equipment for water mitigation.
- Accurately document work performed and communicate with customers and insurance adjusters using several required industry software.
- Maintain a high level of customer service, addressing customer concerns and providing clear explanations of the work being performed.
- Follow all safety protocols and ensure the safety of the work environment.
Qualifications:
- Proven experience in mitigation and restoration.
- Strong computer skills for documentation and communication purposes.
- IICRC certification preferred (or willingness to obtain).
- Excellent customer service skills with a focus on honesty and integrity.
- Ability to work independently and as part of a team.
- Physical ability to lift up to 75 lbs and perform physically demanding tasks.
- Strong communication and problem-solving skills.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and certification.
- Supportive and collaborative work environment.
- Company-provided equipment and training.
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
We are locally owned Paul Davis Restoration and are successfully operating in North County San Diego for over 5 years and in the industry for 20 years. The company serves residential, institutional, and commercial customers and clients in North County San Diego.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results