Are you motivated by a drive to serve others and achieve results? Do you thrive as an independent yet collaborative team player who takes initiative and gets things done? Are you comfortable with a fast-paced work environment where urgency is key? Do you have a keen eye for detail and ensure thoroughness in your work? If so, we welcome you to join our exceptional team!

Join the Paul Davis Team!

$40,000 - $46,000 per year

Coordinator

Coordinators will work within our Sales, Emergency Services (Mitigation) Department and/or our Reconstruction Department. The Coordinator will work as a Liaison for the client to identify project requirements and specifications. The Coordinator will administer and organize jobs and support team members as assigned.

Medical, Dental, Vision & 401(k) benefits
Maternity, Paternity & Adoption Leave
Paid Holiday, Vacation & Sick Days
Company Cell Phone
Advancement Opportunities

RESPONSIBILITES:

May support Mitigation Manager, Reconstruction Production Manager or Project Director when needed
Answer incoming calls on office and mobile lines
Complete intake for new losses
Collaborate with clients, customers and vendors
Complete job notes in operating systems
Complete compliance tasks in main operating systems
Create new loss (jobs and projects) files
Create and send invoices for jobs/projects
Maintenance and filing of job files and project documentation
Make collections calls for the Accounts Receivable department
Run reports in main operating system, RMS
Confirm that the current jobs are on schedule
Coordinate job/project schedules, resources, equipment, and labor
Liaison with clients to identify and define jobs
Ensure the client’s needs are met from start to completion of job
Assist Project Managers with job updates and job information
All other duties as assigned

Competency – Knowledge, Skills and Abilities:

Knowledge of Microsoft Office applications (Outlook, Word, Excel)
Customer Service Skills
Communication skills
Typing skills
Administration skills
Ability to learn and operate our primary operating systems: RMS, Xactimate, Luxor, Contractor Connection, ADP, Sage, SharePoint, and One Drive
Ability to create documents and invoices
Ability to answer and communicate with customers over the phone
Ability to work office equipment (printer, phone system, computers)
Ability to work independently
Ability to coordinate multiple jobs within the same time frame
Stress Management and Composure
Maintain a level of confidentiality

Required Education and Experience:

High School Diploma or GED required
Customer Service experience
Three plus years’ experience in an Administrative position

Preferred Education and Experience:

Associate Degree Preferred
One or more years’ experience within the restoration industry or related industry

Physical Requirement

Must be able to stay in a stationary position up to 100% of the time
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
Must be able to observe and perceive information on a computer and documents
Must be able to communicate and converse with customers over the phone
Occasionally will lift up to 10lbs
Ability to safely operate a company vehicle

Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability:

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer:

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Compensation: $40,000.00 - $46,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.