ROLE: Junior Project Manager, Strategic Partnerships(Large Loss)
REPORTS TO: Operations Manager

MANAGES: N/A

LOCATION: Ottawa, ON, Canada – Office / Field

The Junior Project Manager for Strategic Partnerships will support the Senior Project Manager for Strategic Partnerships in managing all jobs within the Strategic Partnership Division. This division focuses on building and developing commercial partnerships, delivering projects on budget, and ensuring superior service levels. The Junior Project Manager will assist with project coordination, communication, and administrative tasks to ensure smooth execution from start to completion.

This department relies on a superior level of service, delivered by working closely with quality assurance and operations to support and ensure our office can meet the commitments and expectations established with our partners, stakeholders, and customers.

Strategic Partnerships will both extend and create business opportunities, developing and implementing plans that will enable Paul Davis Ottawa to build upon its current Commercial business. Strategic Partnerships will also be responsible for evolving and deepening the collaborative process and the critical relationship between the Paul Davis Ottawa culture and its customers.

Business Development

Assist in deepening and expanding business within the commercial sector by helping to maintain strategic relationships with brokers, facility managers, and other key partners.
Support in monitoring ongoing commercial jobs, providing updates to decision-makers as required.
Assist in problem-solving and issue resolution that may affect client/company relationships.
Help with commercial governance tasks, including bidding, contract management, and supporting project delivery.
Aid in organizing and prioritizing tasks, ensuring alignment with corporate processes.
Compile and present information at both detail and summary levels for the Senior Project Manager and other stakeholders.

Project Management

Assist in receiving and processing new job requests, coordinating with the Senior Project Manager for site visits.
Help document loss or damage at sites with photos and prepare necessary reports.
Aid in preparing work orders for vendors, subcontractors, and internal departments.
Assist in gathering sub-trade quotes and supporting documentation for costing and claims.
Coordinate and schedule site meetings, ensuring all necessary parties are informed.
Update project management systems (RMS, XA, Encircle) in real time to track job progress.
Support in the creation of work order budgets and assist in reviewing job costing to ensure accurate margins.
Help manage communication with all relevant parties throughout the project lifecycle.
Assist in invoicing and accounts receivable tasks, including collection of deposits and completion certificates.

Production

Assist in scheduling trades for non-in-house vendors and monitor quality control in coordination with Field Supervisors.
Help ensure operational objectives for cost controls and scheduling are met.
Aid in conducting pre-construction meetings at the start of each job.
Support in confirming budgets, purchase orders, and work orders for each project.
Assist in building relationships with current vendors and trade professionals for future project partnerships.
Help track job progress using GANTT charts and other project management tools.

Success Criteria

Must have it in your nature to stay focused on the big picture and understand that it is in ‘delivering extraordinary care’ that our company will have the opportunity to grow our market share and extend our goodwill.
Must understand that achieving your goals is based on key elements such as trust and integrity and building thriving relationships with all stakeholders including internal functional teams, adjusters/brokers, subs/trades, and of course our customers.
Must never be satisfied with the status quo and you are always intent on practicing continuous improvement – looking for those opportunities to improve and seek creative solutions and inspiring those who look to you as a visionary leader, to do the same.
Must take pride in everything that you do that has your name associated with it.
Must be able to meet weekly performance metrics that include job sell rates/revenue targets, balanced scorecards, and customer surveys that promote you and our company.

As an employee of an emergency-based company, you will be required to be on call and support if called upon during busy periods.

Skills & Knowledge

Restoration or construction background.
Project Management skills and training is an asset.
Excellent interpersonal, communication, and team player skills.
Ability to manage multiple projects whilst making sure the customer is taken care of.
The ability to handle conflict and think on your feet.
Highly organized with the ability to prioritize.
Advanced ability to influence, persuade and negotiate project resources to achieve desired outcomes.
Advanced proficiency to develop and maintain relationships with project stakeholders.
Highly motivated and quality driven.
Strong understanding of the Ontario Health and Safety Act.
Possess a continuous improvement and quality mindset along with a desire to seek and incorporate best practices and technologies to optimize project delivery and deliver value to the client.
Computer proficiency in MS Office applications in particular – MS Excel, MS Outlook, along with the ability to quickly learn new applications.
Maintain a level of confidentiality.
Must maintain a valid driver’s license, insurance, and reliable vehicle.

Compensation & Benefits

Competitive salary.
Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities.
Monthly cross-training opportunities to advance your career.
Paid training through IICRC Certified course.
Health, dental and vision insurance - 85% paid by the employer / 15% paid by the employee.
Bonus program for performance.
Referral program – up to $2050 for hired referrals.
Salary range depending on experience.
iPhone and laptop provided.
Vehicle Allowance and expensed business mileage.

ABOUT PAUL DAVIS

Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration, and reconstruction services for residential and commercial properties due to water, fire, mold, storm, and other disasters. The Paul Davis Network is made up of more than 380 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives.

Our passion for quality and our commitment to our vision, mission, and values aligns our entire organization behind one common direction and one set of core operating principles. The promise of our Brand – to always deliver truth – is what we stake our reputation on and what those who engage with our company can and should expect from us.

WHY JOIN THE PAUL DAVIS TEAM?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating opportunities for our team members, offering a variety of webinars for each employee to stay motivated and updated on new technologies, regulations, procedures, etc.

Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our company roles are pivotal to the success of the franchise.

· Values:

o Deliver what you promise.

o Respect the individual.

o Have pride in what you do.

o Practice continuous improvement.

· Vision: “To provide extraordinary care while serving people in their time of need.”

· Mission: “to provide opportunities for great people to deliver Best in Class results.”

WHY THE TEAM NEEDS YOU

At Paul Davis Ottawa, we help homeowners put their lives back together after a traumatic event. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. You will be practicing continuous improvement every day as you establish rapport with insurance carriers, customers, vendors, subcontractors, adjusters, agents and fellow team members!

We look forward to discussing this opportunity with you.

Paul Davis supports and hires veterans and we are an Equal Opportunity Employer!

Compensation: $60,000.00 - $70,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.