MITIGATION PROJECT MANAGER

What is the role of the Project Manager?

Meet operational objectives of: Sales, Gross Margin, Brand Experience
Ensure compliance with standards and regulations
Celebrate completion of projects with your Paul Davis team members and homeowners grateful to be getting their lives back to normal
Improve your community by serving others
Continuously learn about improving results and setting proper expectations of others
Learn new things daily about construction and building homes
Have fun and be part of a growing business!

What do Project Managers do?

Respond to all new mitigation losses
Perform initial call to new customers to gather appropriate information
Conduct initial inspections for all jobs you are assigned to and produce the appropriate scope of work
Scoping for all structural mitigation work as well as contents mitigation work.
Perform Matterport documentation and upload to the cloud
Use platforms depending on assignment such as MICA, Contents Track, RMS, etc…
Obtain signatures on all necessary documentation (work auths, lead booklets, contents disposal, hold harmless forms, etc…)
Determine the need for additional labor, subcontractor use, and/or the need for a contents packout on the job
Communicate with carriers via program guidelines and follow all necessary processes to obtain pre-approvals
Coordinate subcontractors and/or vendors on site with specifics of structural demolition, electrical work, plumbing work, hvac work, hazardous testing work, asbestos/lead abatement, dumpsters, pods, temporary services such as toilets, wash stations, and electric as well as specialty services such as art conservation
Communicate all scope information and changes to the Estimator for all preliminary and final estimate production
Present estimates to sell jobs and obtain necessary down payments when needed
Coordinate technicians to respond to all losses to secure the property and begin mitigation tasks
Ensure mitigation work is being done to our Paul Davis standard of performance and safety
Communicate with the customer on a regular basis. This includes frequent site visits and communication with the technicians onsite
Review and confirm all dry log reports and content inventory reports are up to date and data is filled in accurately and completely
Be the primary contact for all customers to reach out to with any questions, concerns, for scheduling, or any other pertinent information regarding the job
Responsible for final collections of any balance due for work completed
Utilize RMS project management software to maintain records for the job, time frames, job statuses in real time, all notes, photos, and carrier program compliance
Play an active role in training all technicians in the standard and quality of work we expect while including the proper use of your IICRC certifications/knowledge and the training systems PDR has in place.
Participate in ongoing on the job training and any formal training provided by the company
Be readily available for emergency service work as part of the on-call rotation and in special cases when not on-call and/or when a large loss dictates an “all hands on deck” approach
Participate in an on-call rotation to include after hours phone calls, your response when on call, technician response, direction, and supervision
Arrive promptly each morning on time and ready to get to work
Participate in regular meetings with department General Managers
Hold morning meetings with technicians and other project managers to set the schedule for the day
Attend company safety meetings along with trainings and toolbox talks

Requirements:

Valid driver’s license
High school diploma
Clean driving record
Must be able to pass a federal background check (no felonies or misdemeanors)
Must be able to pass a random drug test

Desired Experience:

2+ years restoration experience in structural and contents mitigation (preferred)
1 year project management experience in any field
IICRC Certifications (preferred): WRT/ASD, AMRT, FSRT, OCT, TCST, CDS, CPT

Benefits:

Paid time off
Paid holidays
Medical, Dental, and Vision Insurance
Short term disability
401k retirement plan
Company vehicle
Company phone
Bonus opportunity
Opportunity for growth

Please apply if you think you have what it takes to serve others and deliver world-class service when others need it the most. We are looking forward to discussing this opportunity with you! We support and hire Veterans and we are an Equal Opportunity Employer!

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.