REPORTS TO: Operations Manager

LOCATION: Ottawa, ON – Home & Office Based

A Desk Estimator is defined within Paul Davis as a role which utilizes industry and carrier knowledge to create accurate and profitable estimates in a timely manner.

Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration, and reconstruction services for residential and commercial properties due to water, fire, mold, storm, and other disasters. The Paul Davis Network is made up of more than 380 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives.

Our passion for quality and our commitment to our vision, mission, and values aligns our entire organization behind one common direction and one set of core operating principles. The promise of our Brand – to always deliver truth – is what we stake our reputation on and what those who engage with our company can and should expect from us.

Nature and Scope

The Desk Estimator is responsible for estimates for both reconstruction and emergency services. The Estimator’s primary responsibilities are to create profitable estimates that adhere to our insurance carrier rules using estimating software, specifically Xactimate and Symbility. They include:

· Review scope of work, job reports and pictures.

Create an accurate and profitable estimate.
Request Matterport and Beacons where required.
Review datasets and requests additions where required.
Arrange subcontractor estimates and specialty quotes when needed.
Determine any missing required information to create the estimate.
Address all review notes and defend the estimate.
Create a production package for all sold work.
Take ownership of estimate revisions, supplements, customer credits & cash outs.
Own the chasing of all upload and approval for all estimates.
Address own reinspection’s.
Estimate each loss using a 3rd party estimating software, Xactimate (as required).
Ensure each project achieves a minimum gross profit margin as determined by company standards.
Communicate and document any change orders and insurance supplements.
Build and maintain business relationships with insurance adjusters, brokers, and TPA’s.

ESSENTIAL QUALIFICATIONS

To be up to the exciting challenge of this Desk Estimator role, you must have a professional profile that includes:

Results-driven and self-motivated.
Enjoys estimating software.
Effectively schedules ahead while maintaining flexibility.
Excellent interpersonal skills.
Professional with great written communication skills.
Works well under pressure and tight deadlines.
Knowledge of Microsoft Office applications (Outlook, Word and Excel).
Ability to easily learn new operating systems — RMS, Xactimate, and Symbility.
Maintain professionalism.
Maintain a level of confidentiality.

KPI’s

Write $100,000 per week in estimates.
10-day estimate upload time.

WHY JOIN THE PAUL DAVIS TEAM?

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating opportunities for our team members, offering a variety of webinars for each employee to stay motivated and updated on new technologies, regulations, procedures, etc.

Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Production Manager position is pivotal to the success of the franchise.

· Values:

o Deliver what you promise.

o Respect the individual.

o Have pride in what you do.

o Practice continuous improvement.

· Vision: “To provide extraordinary care while serving people in their time of need.”

· Mission: “to provide opportunities for great people to deliver Best in Class results.”

WHY THE TEAM NEEDS YOU

At Paul Davis Ottawa, we help homeowners put their lives back together after a traumatic event. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. You will be practicing continuous improvement every day as you establish rapport with insurance carriers, customers, vendors, subcontractors, adjusters, agents and fellow team members!

TEAM COMPENSATION AND BENEFITS

· Competitive salary - $60,000 - $70,000

· Health, dental and vision insurance - 85% paid by the employer / 15% paid by the employee.

· Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities.

· Referral program – Up to $2050 for hired referrals.

· Great culture and team dynamic - "Recognizing the Extraordinary Program", Team building & events.

· Monthly cross-training opportunities to advance your career.

If you think you have what it takes to serve others and deliver a world-class service when others need it the most, we encourage you to reach out and apply or speak to someone in our HR department. Please forward inquiries or your resume to nekeisha.danvers@pauldavis.com.

We look forward to discussing this opportunity with you.

Paul Davis supports, and hires veterans and we are an Equal Opportunity Employer!

Flexible work from home options available.

Compensation: $60,000.00 - $70,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.