Benefits:

Dental insurance
Vision insurance

Essential Duties/Responsibilities

Complete reviews for compliance with SLA requirements through our main estimating platforms; XactAnalysis, Symbility (NextGear product), and other estimating platforms
Identify trends and assist network with explanation and training to obtain better compliance
Provide support for technical inquiries from the network
Assist with ongoing training of the network and other team members in the department with processes related to estimating
Liaison with offices and insurance carrier partners
Support offices by obtaining more jobs through improved scorecard performance
Support and give suggestions on internal metrics for a higher scorecard performance through cycle time and quality of compliance reviews completed
All other duties as assigned

Competency – Knowledge, Skills and Abilities:

Knowledge of Microsoft Office applications (Outlook, Word, Excel, One Drive, Share Point)
Knowledge of estimating platforms; XACTware products, Symbility, and other estimating software
Knowledge of the insurance industry and verbiage in the insurance industry
Communication, interpersonal and organizational skills
Typing skills and technology skills
Problem solving and conflict resolution skills
Priority management skills

· Excellent communication and presentation skills

Ability to learn and operate our primary operating systems and estimating platforms
Ability to create documents
Ability to read and analyze reviews for compliance purposes for offices
Ability to answer and communicate with PDRI and PDO offices via phone and email
Ability to work office equipment (fax, scanner, printer, phone system, computers)
Ability to work in our main operating systems
Ability to work independently
Ability to complete multiple reviews within a given time frame
Maintain a level of confidentiality
Ability to operate a vehicle safely with a valid driver’s license
Stress management and composure
Problem solving and conflict resolution
Self-motivated
Enjoys working with people and estimating software
Effectively schedules ahead while maintaining flexibility
Is succinct and professional with written communication
Maintain a level of confidentiality
Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics

This is a remote position.

Compensation: $25.00 - $35.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.