Benefits:

Company Cell Phone
Life Insurance
401(k)
Company car
Competitive salary
Health insurance
Paid time off

What does a Water Mitigation Estimator/Sales Person for Paul Davis do?

First on site for water mitigation losses
Put customer at ease, communicate next steps, estimate work to be completed
Communicate with Insurance representative to settle loss
Make a difference for others that have had a disaster strike their property
Be empathetic and show a sense of urgency while communicating through modern technology

Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a Mitigation Estimator/Sales person if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve performance and excel at customer service.

We service Calhoun, Clinton, Eaton, Ingham, Ionia, Jackson, Livingston, Washtenaw, and Oakland Counties.

Team Qualifications (Requirements):
IICRC WRT or ASD certification a plus
Proficient in Xactimate

Desire to join a world-class team and contribute a positive attitude

Dedication to customer service

Fluent in English

Valid driver's license with a clean record

Have the ability to work nights/weekends and overtime, if needed

Desire to continually learn new things

Role on the Team (Job Responsibilities):

Communicate mitigation process to customer to confirm they understand the process and are comfortable moving forward with Paul Davis
Write an accurate estimate meeting all set guidelines so the job supervisors can perform their work efficiently and profitably.
Focus and dedication to providing excellent customer service.
Assist other team members when needed and foster a positive working relationship with other departments.
Be a great representative of our brand!
Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
Be accessible by phone and participate, as necessary, in the on-call schedule.

This is a salary position plus bonus.

Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving Mitigation Estimators the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Mitigation Estimators are leading their teams to be first on site after disasters strike.

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.