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Benefits:

Health insurance
Paid time off
Training & development

Position:

What does an Project Coordinator Admin with Paul Davis do?
Our rapidly growing company is seeking a motivated and detail-oriented Project Coordinator Admin to join our dynamic team in Phoenix, AZ. This role is essential to our operations, serving as a key point of communication between customers, internal departments, and field teams.

Job Duties

Answer incoming calls and deliver prompt, friendly customer service.
Facilitate clear communication between internal teams including mitigation, reconstruction, contents, and project coordination.
Collect detailed customer and loss information and coordinate with the scheduler to dispatch appropriate crews.
Accurately capture and enter customer data into our systems.
Support project managers and coordinators with ancillary tasks such as surveys, customer reviews, and other administrative needs.
Analyze program metrics and implement process improvements regularly.
Manage customer satisfaction surveys and follow up to implement feedback.
Help create a strong brand experience for both customers and employees.

Requirements

Skills & Attributes:

Must be 18 years of age or older
Positive, professional, and self-motivated
Reliable with strong attention to detail
Excellent multi-tasking and time management skills
Comfortable in a fast-paced, evolving environment
Proficient with data entry on computers and tablets
Strong team player with a desire to meet daily goals

Other Requirements:

Valid driver’s license
Clean driving record
Reliable transportation
Must be able to work on-site in Phoenix, AZ (Monday–Friday)

Why The Team Needs You? Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities.

If you’re looking to be part of a fast-growing company where your contributions make a real impact, we’d love to hear from you!

Compensation: $18.00 - $24.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.