Accounts Receivable (AR) Collection Specialist
Location: Portsmouth, NH | Hours: Monday–Friday, 8:00 AM–5:00PM | Full-Time
Pay: $25.00-29.00 depending on experience
About Us:
At Paul Davis Restoration, we pride ourselves on helping our clients restore their homes and businesses with care and professionalism. We are seeking a dedicated AR Collection Specialist to join our team and lead accounts receivable collections across all three of our New England offices. If you have a knack for numbers, strong communication skills, and enjoy helping teams succeed, this role is for you! This role ensures that receivables are collected in a timely, professional manner while maintaining positive relationships with clients and insurance adjusters.
Position Overview:
As the AR Collection Specialist, you will play a pivotal role in maintaining healthy cash flow and fostering positive relationships with our customers, insurance partners, and internal teams. You’ll serve as the central collections lead, ensuring consistency in processes, reporting, and resolution of accounts receivable issues across multiple offices.
Key Responsibilities:
What You’ll Do:
- Follow up on invoices with insurance companies and customers to ensure timely payment.
- Communicate professionally via email and phone to resolve outstanding balances.
- Collaborate with project managers and customers when extra assistance is needed.
- Track accounts and escalate issues when necessary, including initiating demand letters if needed.
- Attend weekly Virtual AR meetings for each office location to review accounts, discuss challenges, and share updates.
- Keep accurate records of all collection activities.
- Ensure consistent collection processes across all three locations.
Skills & Qualifications:
- Strong communication and problem-solving skills.
- Organized and detail-oriented, with a knack for follow-up.
- Comfortable working with both customers and insurance adjusters.
- Previous AR or collections experience is a plus, but not required.
- Proficiency in Microsoft Office; experience with RMS or similar software is helpful.
What We Offer:
- Company-provided laptop & cellphone
- Health, dental, and vision insurance
- Generous Paid time off (PTO) and holiday pay
- Retirement plan with company match
- Paid training and development opportunities
- Tenure recognition program
- Employee referral programs
Why Join Us:
This is your chance to become a key part of a company that values teamwork, professionalism, and growth. If you are organized, proactive, and enjoy making an impact, you’ll thrive as our AR Collection Specialist.
Apply today and help us keep Paul Davis Restoration financially strong while building lasting relationships with our clients and partners!
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results