Some Potential Benefits May Include:
Because Paul Davis is a franchise organization, benefits vary based on franchisee.
HR Business Partner
Full Time • Hybrid - US
HR Business Partner
Who We Are
Paul Davis Restoration, Inc. (PDRI) is a leading franchisor organization that supports 340+ franchise locations across North America. We are part of FirstService Corporation, a leader in property services. At PDRI, we provide the tools, resources, and expertise to help franchisees and their teams deliver best-in-class restoration and construction services to homeowners and businesses when they need it most.
About the Role
We’re looking for an experienced HR Business Partner (HRBP) to join the PDRI corporate HR team. In this role, you’ll support both PDRI, the franchisor organization, and our company-owned offices that operate under Paul Davis Partnerships, a customer and client centric company, passionately focused on serving our community in its time of need. These offices span 25 markets across six regions, including Canada.
This is a new individual contributor role and a great opportunity for an HR professional who thrives on balancing hands-on HR delivery with strategic support. You’ll be a trusted partner for leaders and employees, bringing strong employee relations and coaching experience, especially in blue-collar environments, while also contributing to broader HR initiatives.
Why You’ll Love Working Here
Why You’ll Love Working Here
- Engaging mix of tactical and strategic HR, plus daily interaction with employees at every level.
- The chance to directly impact employee experience and leadership capability.
- A collaborative HR team where your expertise and ideas are valued.
- Hybrid flexibility; work remotely with one day per week in our Jacksonville HQ.
- Join a mission-driven company that helps people recover from disasters and rebuild their lives.
What You’ll Do
Employee Relations & Coaching
- Act as the primary HR partner for assigned business groups.
- Lead and support employee relations cases, including investigations.
- Provide proactive coaching to managers to strengthen leadership and resolve issues effectively.
- Use internal analytics (turnover, retention, employee feedback) to identify trends and guide leaders in addressing workforce challenges.
Onboarding & Talent
- Build and deliver a robust onboarding program that extends beyond Day 1.
- Partner with managers to ensure new hires integrate successfully and have the support they need.
- Leverage data and feedback from onboarding surveys to continuously improve employee experience.
- Support the full talent cycle, hiring, performance management, and development planning.
Compensation & Benefits
- Assist in administering our compensation philosophy, including COLA reviews and quarterly/annual incentive programs.
- Provide coaching to managers on pay practices, equity, and adjustments.
- Partner with people leaders to use compensation analytics to maintain competitiveness and internal equity.
- Support benefits administration and ensure clear communication to employees.
HR Operations & Projects
- Partner with Payroll and HR Operations to ensure smooth employee transitions and accurate records.
- Support leave management and compliance with state and federal regulations.
- Contribute to HR audits, reporting, and enterprise-wide HR projects.
- Use workforce reporting and analytics to recommend process improvements and support business decisions.
- Drive process improvements through HR technology and self-service tools.
- Partner with safety or operations leadership to support safety culture, ensuring HR practices support safe behaviors and compliance.
What We’re Looking For
- 3+ years of HRBP experience, with a strong focus on employee relations and investigations in a blue-collar, construction, industrial, or similar environment.
- Bachelor’s degree in HR, Business, or a related field (or equivalent work experience).
- In-depth knowledge and application of HR laws, compliance requirements, and leave administration.
- Demonstrated interpersonal and problem-solving skills, with experience influencing and driving decisions and change at all levels of the organization.
- Demonstrated business acumen, with experience understanding the operations of the groups you support and making recommendations or changes using available tools and data.
- Proven ability to leverage HR technology (such as ADP, UKG, Rippling, Workday etc.) and analytics to strengthen HR delivery, generate insights, and support data-driven decisions for business leaders.
- Spanish language skills a plus (bilingual strongly encouraged).
* Medical, Dental, Vision & 401(k) benefits *Paid Holiday, Vacation & Sick Days *Advancement Opportunities *Parental Leave
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must be able to stay in a stationary position up to 100% of the time
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer
- Must be able to observe and perceive information on a computer and documents
- Must be able to communicate and converse with customers over the phone
- Occasionally will lift up to 10lbs
- Ability to safely operate a motor vehicle
Work Environment:
The employee will be working remotely in their home office and at the corporate office and will be exposed to normal conditions of air conditioning and heat. Most work will be conducted over email, video conferencing, and telephone. Employee must have access to a stable internet connection when working out of office. Employee must use provided technology to securely connect remotely. The successful person must be productive with minimal supervision.
Travel:
This position may require up to 5% travel. This position may require travel for company meetings and events, and training and at least one day per week commute to the corporate office in Jacksonville.
Reasonable Accommodation for Disability
Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer.
Disclaimer
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Flexible work from home options available.
Compensation: $75,000.00 - $95,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
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Opportunity for Overtime
Paid Time Off
Opportunity for Advancement
Great Company Culture