Restoration Contents Manager Pittsburgh

Restoration Contents Manager

Full Time • Pittsburgh
Benefits:
  • Competitive salary
  • Free uniforms
  • Health insurance
  • Paid time off
What does a Contents Manager with Paul Davis do?
  • Lead a team of hardworking individuals serving others within your community
  • Make a difference for others that have had a disaster strike their property
  • Take pride when your team completes projects on budget with an exceptional customer experience
  • Be empathetic and show a sense of urgency while communicating through modern technology
 
Team Compensation and Benefits:
  • Generous paid time off and several paid holidays
  • Health insurance
  • Great culture and team dynamic (we are family owned and operated!!)
  • Annual salary between $60,000 - $75,000 based on experience
  • Bonus opportunities based on performance
 
Team Qualifications (Requirements):
  • MUST have strong computer skills, particulary Microsoft Word and Excel
  • Dedication to customer service
  • Ability to lead others from diverse backgrounds
  • Excellent written and verbal communication skills
  • IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)
  • Ability to adapt to change
  • Valid driver's license with a clean record
  • Have the ability to work nights/weekends and overtime, if needed
  • Desire to continually learn new things


Role on the Team (Job Responsibilities):
  • Foster an environment of collaboration and teamwork within the division and company
  • Self-managing and time management skills
  • Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
  • Job schedule management and coordination
  • Focus and dedication to providing excellent customer service.
  • Assist other team members when needed and foster a positive working relationship with other departments.
  • Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.
  • Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion.
  • Re-inspect job sites for quality control.
  • Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.
  • Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.
  • Manage projects and existing crews
  • Supervise pack-outs and inventory/evaluation of items
 
Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer
 
 
Compensation: $60,000.00 - $75,000.00 per year




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Some Potential Benefits May Include:

Because Paul Davis is a franchise organization, benefits vary based on franchisee.

Opportunity for Overtime
Paid Time Off
Opportunity for Advancement
Great Company Culture