What does a Contents Project Manager with Paul Davis do?
- Lead a team of hardworking individuals serving others within your community
- Make a difference for others that have had a disaster strike their property
- Take pride when your team completes projects on budget with an exceptional customer experience
- Be empathetic and show a sense of urgency while communicating through modern technology
Why Join the Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training, and giving Contents Managers the opportunity to become experts in the field through certifications and Paul Davis University.
Why the Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail, and love to help people. It is challenging to make customers happy when faced with a traumatic event, but you will love being a Contents Manager if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve the performance of your team!
Team Compensation and Benefits:
- Great culture and team dynamic - we are family owned and operated and have a wonderful work family!
- Annual salary $60,000.00 to $75,000.00/year based on experience and certifications
- Bonus opportunities based on performance
- Generous PTO and several paid holidays
- Health Insurance
Team Qualifications (Requirements):
- At least 5 years of experience as a Contents Manager or contents lead in restoration
- Hands-on knowledge of pack-out procedures, inventory tracking, and claims documentation
- MUST BE PROFICIENT in Microsoft Word and Excel
- Experience with software such as Xactimate (a big plus)
- Ability to lead a team, work with urgency, and communicate professionally
- Valid driver's license and reliable transportation
- IICRC certification in Fire & Smoke Restoration or Contents Cleaning preferred
- Excellent written and verbal communication skills
- IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration
- Ability to pass a background check with no felonies on your record
- Valid driver's license with a clean record
- Have the ability to work nights/weekends and overtime, if needed
- Desire to continually learn new things
Key Responsibilities for the Contents Manager Role:
- Lead and manage all day-to-day operations of the restoration contents division
- Oversee pack-outs, cleaning, digital inventory, and storage of contents
- Communicate with customers, adjusters, and project managers
- Ensure accurate documentation using software (Encircle, DASH, Xactimate, etc.)
- Maintain warehouse organization and inventory integrity
- Supervise and train contents technicians
- Ensure all contents handling complies with IICRC standards
- Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters
- Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
- Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.
Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.
We support and hire Veterans and we are an Equal Opportunity Employer
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results