Emergency Recovery Coordinator (ERC) – Community Trust Leader
Paul Davis is seeking a respected leader from the first responder community to serve as an Emergency Recovery Coordinator (ERC). In this role, you’ll bridge the gap between fire departments, families in crisis, and our restoration teams - ensuring trust, safety, and compassionate support at the most critical moments.
What You’ll Do:
· Respond to fire and disaster scenes, supporting families and assisting first responders.
· Leverage your background and credibility as a firefighter, police officer, EMT, or veteran to build lasting relationships with public safety leaders.
· Serve as the community face of Paul Davis, representing our partnership with fire departments, the Red Cross, and local associations.
· Help families take their first steps toward recovery while creating opportunities for our restoration team to serve.
· Educate insurance professionals and community partners about our role in emergency recovery.
What We’re Looking For:
· A retired or transitioning first responder (fire, police, EMT, military) with leadership experience and deep community ties.
· Respected reputation for integrity, service, and professionalism.
· Strong communicator who is comfortable engaging both homeowners and chiefs at the firehouse.
· Compassionate, calm, and credible under pressure.
· Willingness to learn sales and relationship-building skills.
Preferred Backgrounds (not required):
· Fire captain, fire marshal, police sergeant/lieutenant, or military NCO/officer.
· Active involvement in community organizations
· Experience leading teams or mentoring younger professionals.
Why Join Paul Davis?
· Transition into a meaningful second career while continuing to serve your community.
· Be the trusted bridge between families, first responders, and restoration services.
· Receive specialized training in sales, relationship development, and the ERC program.
· Competitive salary + commission structure that rewards impact and growth.
· Join a national brand that partners with the American Red Cross and supports first responder associations across the U.S.
Salary Range:
$70K - $85K + 1-3% commission
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results