Benefits:

Dental insurance
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development

Help others in your community recover after they have suffered from unexpected property damage caused by water, mold, smoke, fire, vandalism, storms or other maladies! Paul Davis Restoration, the country's leading disaster restoration company, is seeking an energetic, motivated leader to join our team. Candidate must have a valid driver's license, be able to pass drug and criminal background checks, and be available to be "on call" after hours. Two years’ experience in water and smoke restoration is preferred but not required.

BASIC FUNCTIONS: Oversees emergency & mitigation operations to ensure maximum operational effectiveness, customer satisfaction and employee safety

REPORTS TO: Restoration Operations Manager

KEY RESPONSIBILITIES

Professionally represent the Paul Davis principles of honesty and integrity
Align with the Paul Davis Core Values
Coordinates and supervises work of Emergency Water Services (to include extraction, developing drying plans, and providing project documentation)
Coordinates and supervises work on Emergency Fire/Smoke Services (to include deodorization, board-ups, roof tarping and securing structure)
Coordinates and supervises work on Mold Remediation (including demolition and cleaning)
Oversees Equipment Maintenance and expendables (to include maintaining MSDS sheets)
Communicates with Management & Customers
Resolution of any customer service complaints and direct contact with customers as needed; communication in courteous, professional, and informative manner
Trains and supervises emergency services technicians, assistant technicians, and crew members
Maintains relationship with adjusters and communicates with updates as needed
Performs on-call rotation as needed & makes sure all after hour, weekend and holiday shifts have adequate staff on call
Monitors performance data and prevents/solves problems
Monitor and address any safety issues and safety practices
Completes jobs successfully & creates estimates as needed
Auditing of cost estimates, response times, job completion to determine any additional instruction
Auditing of technician certification to ensure compliance with Franchise Agreement and Program work
Auditing of job work completed, certificates of completion, and chemical/product and equipment use to determine any leakage and proper use of equipment to improve profitability; reporting to Restoration Operation Manager
Continuous analysis to ensure compliance with all Paul Davis processes, policies, better business practices, and in accordance with the laws and regulations in the jurisdictions in which Paul Davis operates

TRAINING AND EXPERIENCE:

Associate’s degree or other equivalent professional experience

Minimum of two (2) years experience as a department supervisor

LICENSES AND CERTIFICATES:

Valid Driver’s License. Must receive training & certification in IICRC WRT, ASD, Fire & Smoke Restoration & Applied Microbial Remediation

EXAMPLES OF ASSIGNED WORK AREAS:

Strength: Medium/heavy - exert force 20 - 100 lbs. frequently or 10- 40 lbs. constantly. May involve significant stand/walk/push/pull

Physical Demands: Occasional climbing, balancing, crouching, frequent stooping, reaching, kneeling, handling, fingering, smelling and hearing. Vision: frequent near and far acuity, depth perception and color vision

Environmental Conditions: Climate controlled home/office and other settings. Exposure to weather with temperatures ranging from mild/moderate to extreme cold/heat. Exposure to noise levels ranging from moderate to loud and from occasional to frequent time periods. Exposure to fumes from solvents and chemical solutions

Compensation: $50,000.00 - $60,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To serve our communities by helping in their time of need

Our Core Values:

We work with purpose - Tirelessly pursuing excellence, overcoming every challenge with enduring determination.

We are passionate - Driven by a heartfelt dedication to help and heal, we approach every task with eagerness and commitment to quality.

We serve with purpose - Each action we take is filled with the intention to exceed expectations, providing comfort and reassurance to those who depend on us.

We act with integrity - Upholding the highest standards of ethics and responsibility, we earn the trust of those we help.

We respect all - Treating every home, every individual with dignity and sensitivity, we honor the trust placed in our hands.

We are team players - Stronger together, we collaborate and support each other, knowing that unity is our strength.

We are professionals - Each of us represents professionalism, setting the standard in our industry through skill, courtesy, and flawless

Our Mission:

To be the employer of choice by providing opportunities for great people to deliver Best in Class results

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