Senior Mitigation Technician

Garland, TX 75043

Full-time

SUMMARY:

Under general supervision, supervises and responds to all activities of emergency services and oversees restoration services.

ESSENTIAL RESPONSIBILITIES/TASKS:(Illustrative, not inclusive)
Professionally represent the Paul Davis principles of honesty and integrity.
Serves as point person and first responder for every emergency loss.
Establishes and records the scope of work to be accomplished.
Coordinates and supervises work on Emergency Fire/Smoke Services (to include deodorization, pack-outs, board-ups, and securing structure).
Coordinates and supervises work on Mold Remediation (including demolition and cleaning).
Oversees equipment maintenance and expendables (to include maintaining
MSDS sheets).
Communicates with management and customers.
Trains and supervises emergency services technicians and assistant technicians.
Maintains relationship with adjusters and communicates with updates as needed.
Performs on-call rotation as needed.
Completes jobs successfully and obtains certificate of completion.
Able to climb a ladder.
Able to lift at least 75 pounds.
Able to work in confined spaces.
Able to work around a variety of chemicals without any adverse reaction or sensitivity.
Follows established safety practices including the proper use of PPE when required.
Participate in the collection process.

DISTINGUISHING CHARACTERISTICS:

Involves planning, supervising, training, inspecting, and participating in the work of emergency services and assigned staff.

IICRC CERTIFICATIONS REQUIRED:

A Senior Restoration Technician must obtain the following additional certifications prior to or upon being promoted into the Senior Emergency Services Technician position.

Water Restoration Technician
ASD
Fire & Smoke Technician
Applied Microbial Remediation

KNOWLEDGE, SHILLS AND ABILITIES:

Knowledge of practices and procedures of water, fire and mold trades.
Knowledge of cleaning chemicals, solutions, and use of solvents.
Ability to keep abreast of techniques and preventive maintenance of equipment.
Ability to use and maintain hand, power, and truck mounted tools.
Ability to provide cost estimate information.
Ability to supervise and evaluate employees.
Ability to develop, learn, and properly apply operating and work procedures.
Ability to plan and organize work.
Ability to read and interpret written and/or oral instructions.
Ability to communicate oral and written instructions.
Ability to meet predetermined deadlines.
Ability to perform strenuous physical work.
Ability to safely move and relocate heavy objects.
Ability to exercise judgment when to act independently and when to refer situations to an administrator.
Ability to work flexible hours or shifts.
Ability to work cooperatively with employees, contractors/vendors, outside agencies and the public.
Ability to recognize and report hazards and apply safe work methods.

TRAINING AND EXPERIENCE:

High school graduation or other equivalent (i.e. GED, etc.) One (1) year experience in WRT, ASD.

LICENSES AND CERTIFICATES:

Valid Driver’s License. Must be maintained for the duration of the assignment. Copy of driving history issued by the Department of Motor Vehicles at time of application.

Documents Required at time of Application:

High school graduation or other equivalent (i.e., GED, etc.)
Valid Driver's License.
Copy of current driving history issued by the Department of Motor Vehicles.
Specific documented evidence of training and experience to satisfy qualifications.

EXAMPLES OF ASSIGNED WORK AREAS:

Strength: Medium/heavy - exert force 20 - 100 lbs. frequently or 10- 40 lbs. constantly. May involve significant stand/walk/push/pull.

Physical Demands: Occasional climbing, balancing, crouching, frequent stooping, reaching, kneeling, handling, fingering, smelling and hearing. Vision: frequent near and far acuity, depth perception and color vision.

Environmental Conditions: Climate controlled home/office and other settings. Exposure to weather with temperatures ranging from mild/moderate to extreme cold/heat. Exposure to noise levels ranging from moderate to loud and from occasional to frequent time periods. Exposure to fumes from solvents and chemical solutions.

PERFORMANCE STANDARDS FOR THIS POSITION

All work processes and policies will be documented.
All work will be performed according to the documentation.
All work will be performed in accordance with the laws and regulations in the jurisdictions in which Paul Davis Emergency Services operates.
All work will be performed according to company policies, and up to Paul Davis standards.
All work will be performed in accordance with safety regulations pertaining to this work.
Customers will be treated in a courteous and professional manner. All communication with customers will be informative and courteous.
Employees will ALWAYS wear a company uniform in good repair when representing the company as outlined in the Uniform Code.
Employees will behave in a professional and mature manner when representing this company. (NO profanity, NO horseplay, etc.)
All job related documentation will be brought up to date daily and placed in the proper location according to the next action to be taken.
Company equipment and vehicles will be kept neat, clean, and in working order.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.